Terms & Condition
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Personius, Inc. (“Personius”) provides the website Personius.net that link to or reference these Terms and Conditions (collectively, including all content and functionality available through Personius.net and related domain names) to you (“You” or “Your”) subject to these Terms and Conditions (“Terms”) and subject to Personius’s other policies, including our Payment Policy, Privacy Policy and Cookie Policy, incorporated herein by reference. These Terms require that disputes between us be resolved by binding arbitration rather than by jury trials or class actions and limit Your remedies in the event of a dispute.
You accept these Terms by accessing or using Personius.net in any manner, even if You do not create an Account with Personius.net. You represent and warrant that You are at least 18 years of age and of legal competence to enter into this agreement. You also represent and warrant that You (i) are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) You are not listed on any U.S. Government list of prohibited or restricted parties.
Personius may change these Terms at any time, including by adding new provisions or removing existing provisions, except as otherwise provided in these Terms. The most current version of these Terms can be accessed at https://personius.net/terms-and-condition. By continuing to access or use Personius.net, You accept any changes or revisions to the Terms.
IF YOU DO NOT AGREE TO ALL OF THESE TERMS DO NOT USE PERSONIUS.NET
References to “Personius,” “You,” “we,” and “us” in these terms include (where appropriate) our respective subsidiaries, parent companies, members, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services provided by Personius.
All user information is secured and encrypted to prevent outside attackers from gaining access. We do not resell or redistrubute your information to any other 3rd parties.
a) You represent and warrant that all information You provide in connection with the creation of an account with Personius.net (“Account”) is accurate and true. You agree that, if any Account information changes, You will update Your Account to maintain accurate information.
b) In connection with Your creation of an Account, You will create a Login and Password. You agree that You will not distribute Your Login or Password to any other person, and You will not authorize use of Your Account by any other person. You agree that You will not transfer, sub-license, sell, or assign Your rights in Your Account to any other person.
c) If You believe that a third-party has gained access to Your Account, You agree to notify Personius by sending an email to contact@personius.et. Personius reserves the right to terminate Your Account at any time for any reason. If Your Account is terminated Personius has no obligation to retain any data associated with Your Account.
d) Any unauthorized use of Your Account by any third-party is subject to these Terms as though You were using the Account.
e) To cancel Your Account at any time for any reason, You may do so through the Account page at https://personius.net/user/Account.
a) Personius grants You a personal, non-exclusive, non-transferable, limited and revocable license to use Personius.net subject to the Terms. You may use Personius.net and information acquired from Personius.net for personal use only, provided that such personal use is not to determine consumer eligibility for any purpose covered by the Fair Credit Reporting Act (as further described herein) and is all times for lawful purposes. You may not use Personius.net in a manner that exceeds the rights granted for Your use. Certain content provided on Personius.net may be sourced from other third party sites and if noted, is subject to the Creative Commons Attribution-ShareALike License. Your use of any such content must also comply with those license terms.
b) Other than connecting to Personius.net by http request using a web browser, You may not attempt to access Personius’s servers or Personius.net by any means. In particular, You are prohibited from scraping, crawling, data-mining, or using any robot, spider, or other automatic device to send queries to the Personius’s servers or Personius.net. You may not use Personius.net to compile data or images for use by any commercial entity.
c) You agree not to disrupt, modify or interfere with Personius.net, or its associated software, hardware, and servers in any way. You agree not to impede or interfere with others’ use of Personius.net. You further agree not to alter or tamper with any information or materials on or associated with Personius.net.
d) You may not use Personius.net or any information acquired from Personius.net:
i) to engage in activities that would violate applicable local, state, national or international law, or any regulations having the force of law, including the laws, regulations, and ordinances of any jurisdiction from which You access Personius.net;
ii) to make any phone call or send any email or text message that does not comply with CAN-SPAM, the Telephone Consumer Protection Act or any other applicable federal or state law. You acknowledge that You are solely responsible for ensuring that telephone calls made or email or text messages sent using information obtained from Personius.net are in compliance with CAN-SPAM, the Telephone Consumer Protection Act, or all other applicable federal or state laws. Personius does not scrub any phone numbers displayed on Personius.net through the National Do Not Call Registry or any other do-not-call registries;
iii) to evaluate a consumer’s eligibility for credit or insurance to be used primarily for personal, family, or household purposes, to evaluate a person’s eligibility for employment or volunteering purposes, to evaluate a person’s eligibility for a government license or benefit, to evaluate a person for renting a dwelling property, or for any other purpose specified in the Fair Credit Reporting Act (15 U.S.C. § 1681b) (the “FCRA”), Federal Trade Commission or court interpretations of the FCRA, or similar state statutes.;
iv) in any manner that may violate any local, state, federal, or international privacy law to which You may be subject on the basis of Your location or the location of the person searched. You agree not to search for, or submit to Personius, information relating to persons that reside outside of the United States.
a) Personius may assign this agreement at any time without notice to You. You may not assign this agreement to anyone else, and any attempt to assign shall be void.
a) Personius aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, business websites, and other public sources (“Public Information”). This Public Information may be made available to users through the Personius.net people search.
b) Personius does not verify this Public Information. Personius does not evaluate each piece of information provided and makes no guarantees to Personius users about the accuracy, legitimacy, or legality of any information or how recently any information was collected or updated. As a user of Personius.net, You agree that there are no warranties or guarantees whatsoever regarding the information provided. Further, You agree to rely on the information available through Personius.net at Your own risk. The Public Information may include photos obtained from social network profiles. Personius takes no responsibility for these photos.
c) Court records are provided for informational purposes only. While we endeavor to provide You with the most up to date and comprehensive information, certain inaccuracies may still exist and certain records may be omitted. Personius shall not be liable for any errors or omissions on this site. Anyone who uses any information provided by Personius to commit a crime or to harass an individual or his or her family may be subject to criminal prosecution and civil liability.
d) Personius does not allow individuals to opt-out (i.e. suppress display) of court records which pertain to them, unless an Order of Expunction or Sealing is provided. You may email a copy of any such Order to expungement@personius.net. Personius will only suppress or delete only those records specifically noted in the Order. A conviction may be expunged, but unless the Order also specifies expungement of the associated arrest record, it will remain on our systems.
You understand that by clicking on any “I AGREE” or a similar button on Personius.net, You are providing “written instructions” to Personius and its service providers, Sontiq, Inc. d/b/a IdentityForce and Trans Union LLC under the FCRA authorizing Personius, IdentityForce and Trans Union LLC to obtain information from Your personal credit profile, including debts related to medical services, from TransUnion. You agree that the information You provide is true and correct, that You are the person whose credit report is being requested, and that You are at least eighteen (18) years of age. You authorize the above parties to obtain such information solely for the purpose of accessing Your credit report to verify Your identity in order to avoid fraudulent transactions in Your name and to provide, as applicable and available, credit reporting, monitoring, scoring and other credit related products. Under the FCRA and related laws, any person who knowingly and willfully obtains a credit report under false pretenses (for example getting a credit report on an individual without their consent), shall be fined under title 18, United States Code, imprisoned not more than two (2) years, or both. This authorization is not applicable to Personius.net subscriptions that do not include credit related products.
As a condition to purchasing any products, services or membership packages from Personius, You agree to authorize Personius and its service providers to act as agent on Your behalf and in Your name for all purposes in communications and other dealings with any credit bureau to the extent necessary to deliver the products, services or packages purchased by You. The communications and other dealings may involve, amongst other things, placing a fraud alert on Your credit file and opting out of marketing list sales.
The identity theft insurance benefit for subscribers is underwritten and administered by AIG and its affiliates under a master group policy issued in the name of our service provider, Sontiq, Inc. d/b/a IdentityForce. A summary of the terms of coverage are available on the Personius.net website. The complete policy is available upon request. AIG administers all claims, and neither Personius nor IdentityForce shall have any responsibility with respect to such identify theft benefit.
The FCRA allows You to obtain from each credit reporting agency a disclosure of all the information in Your credit file at the time of the request. Full disclosure of information in Your file at a credit reporting agency must be obtained directly from such credit reporting agency. The credit report You are requesting from Personius is not intended to constitute the disclosure of information by Experian, Equifax, and/or TransUnion as required by the FCRA or similar laws.
The FCRA provides that You may dispute inaccurate or incomplete information in Your credit report. YOU ARE NOT REQUIRED TO PURCHASE YOUR CREDIT REPORT FROM PERSONIUS IN ORDER TO DISPUTE INACCURATE OR INCOMPLETE INFORMATION IN YOUR REPORT OR TO RECEIVE A COPY OF YOUR REPORT FROM EQUIFAX, EXPERIAN OR TRANSUNION, THE THREE (3) NATIONAL CREDIT REPORTING AGENCIES, OR FROM ANY OTHER CREDIT REPORTING AGENCY.
The FCRA allows You to obtain a free disclosure from every national credit reporting agency of the nature and substance of all information in Your file at the time of the request. You may request Your free annual report under the FCRA, at www.annualcreditreport.com.
In addition, the FCRA allows You to obtain a copy of all of the information in Your consumer credit file from consumer reporting agencies for a reasonable charge.
You are also entitled to receive a disclosure free of charge directly from the consumer reporting agency under the following circumstances:
• You have been denied credit, insurance or employment within the past sixty (60) days as a result of Your credit report.
• You certify in writing that You are unemployed and intend to apply for employment in the sixty (60) day period beginning on the date on which You made the certification.
• You are a recipient of public welfare assistance.
• You have reason to believe that Your file at the credit reporting agency contains inaccurate information due to fraud.
The FCRA permits You to dispute inaccurate or incomplete information in Your credit file. Accurate information cannot be changed.
You do not have to purchase Your credit report or other information from Personius to dispute inaccurate or incomplete information in Your Experian, Equifax and/or TransUnion file or to receive a copy of Your Experian, Equifax and/or TransUnion file.
If You reside in the States of Colorado, Maine, Massachusetts, Maryland, New Jersey, Puerto Rico or Vermont, You may receive a free copy of Your consumer credit report once per year and if You are a resident of the State of Georgia You may receive two (2) copies per year.
Click here for a full text of Your Summary of Rights under the FCRA.
Personius maintains a Privacy Policy describing its collection, retention, and use of information about users of Personius.net. This policy can be accessed at https://personius.net/privacy-policy, and is incorporated herein by reference.
Personius maintains a Payment Policy regarding all payments made to Personius in connection with premium subscriptions. This policy can be accessed at https://personius.net/payment-policy, and is incorporated herein by reference.
Once You create an account on our site or become a subscriber, You may, from time to time, receive e-mail communications from us about Your account or features of our service. You may elect to opt-out of these communications at any time by following the instructions and link provided within the e-mail communication.
You may find links to other Internet sites or resources on Personius.net that offer content, goods, or services. You acknowledge and agree that Personius has no responsibility or liability (directly or indirectly) for: the availability of such external sites or resources; any content, advertising, products, or other materials on or available from such sites or resources; any damage, loss, claim, or complaint (actual or alleged) caused by, arising from, or in connection with Your use of or reliance on any such content, goods, or services available on or through any such site or resource.
a) Personius utilizes mapping functionality provided by Nokia Maps and Google Maps, which are subject to additional terms found at http://here.com/services/terms and https://maps.google.com/help/terms_maps.html, respectively.
b) Personius may provide certain content sourced from third party websites, including Wikipedia.com. The Original Authors of such content may be found on the Source site. Your use of this content may be subject to additional terms, including, but not limited to, the Creative Commons Attribution ShareALike License.
a) Personius is the exclusive owner of trademark rights in the PERSONIUS mark, copyright in the software used through Personius.net, and except as otherwise noted herein, copyright in the Personius.net screen displays, and all other rights in the Personius.net website and technology under U.S. and international intellectual property laws.
b) Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise.
c) Except as expressly authorized by Personius, You agree not to use Personius’s trademark or any mark confusingly similar to the PERSONIUS mark. You agree not to reproduce, distribute, display or create derivative works of any part of Personius.net or any information presented to You through Personius.net, in whole or in part. This prohibition includes unauthorized copying or distribution of any of the content displayed or used on Personius.net, framing content from Personius.net, or creating any unauthorized derivative work.
d) Personius uses third-party trademarks on Personius.net to identify the owners of those marks. Use of any third-party trademark is meant only to identify the trademark owner and its goods and services, and is not intended to imply any association or sponsorship between the trademark owner and Personius.net.
e) Personius may provide certain content sourced from third party websites, including Wikipedia.com. The Original Authors of such content may be found on the Source site. Personius does not assert any copyright in these materials.
a) From time to time users submit ideas to Personius for improving Personius.net either by email or in the course of a customer care interaction. Personius has no obligation to treat this material as confidential information. To the extent that You wish to have Your idea remain confidential, to retain rights in Your idea, or wish to be compensated for submission of Your idea, please do not submit it to Personius.
b) Portions of the content on Personius.net are submitted by You and other users (‘User Provided Content’), to which You may contribute appropriate material. User Provided Content includes, but is not limited to, any information You upload to Personius.net or any Personius.net mobile applications, any posts You make on Personius.net or any Personius.net mobile applications, and any comments or suggestions You send to us. For User Provided Content, we are merely hosting and providing access as well as providing tools to post and share content, and we cannot accept any liability with regard to such material (including with respect to its accuracy). While we cannot preview or monitor the User Provided Content, Personius may delete any content that we believe to be in violation of this Agreement. We reserve the right, but do not have the obligation, to act expeditiously to remove or disable access to any User Provided Content that we believe violates this Agreement. We are also sensitive to the copyright and other intellectual property rights of others.
The decision to upload or share User Provided Content is Your responsibility and You should only submit or share User Provided Content that belongs to You (or where You have obtained all necessary permissions or consents) and that will not violate the rights of others. Be aware that copyright and other intellectual property rights will normally belong to the creator of the material in question and You should not reproduce or submit anything without permission of the owner. By submitting User Provided Content, You represent and warrant that You have the right to do so or that You have obtained any necessary third party consents (e.g., under privacy or intellectual property laws). You agree that You will be liable to us and indemnify us for any loss or damage we suffer as a result of Your breach of the foregoing warranties. Upon our request You agree to furnish Personius with any documentation, substantiation and releases necessary and reasonably required to verify and substantiate Your compliance with this provision.
By submitting User Provided Content, You grant Personius a perpetual, transferable, sublicensable, worldwide, royalty-free, license to host, store, copy, publish, distribute, provide access to create derivative works of, and otherwise use User Provided Content submitted by You, to the extent and in the form or context we deem appropriate on or through any media or medium and with any technology or devices now known or hereafter developed or discovered. You hereby release Personius from any and all claims, liens, demands, actions or suits in connection with the User Provided Content You submit, including, without limitation, any and all liability for any use or nonuse of Your User Provided Content, claims for defamation, invasion of privacy, right of publicity, emotional distress or economic loss. This license continues even if You stop using Personius.net. Personius may scan, image and/or create an index from the User Provided Content You submit. In this situation, You grant Personius a license to the User Provided Content as described above and Personius will own the digital version of documents created by Personius as well as any indexed information that Personius creates. Except for the rights granted in this Agreement, Personius acquires no title or ownership rights in or to any User Provided Content You submit and nothing in this Agreement conveys any ownership rights in such User Provided Content. The licenses granted continue for the maximum time permitted by applicable law, even if You stop using Personius.net.
You acknowledge and agree that Personius may preserve any User Provided Content and may disclose any User Provided Content (including its origin) if Personius believes that it is required to do so by law or that such preservation or disclosure is reasonably necessary to: (a) comply with legal process or governmental requests; (b) enforce the Agreement; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or safety of Personius.net, other users, or the public.
a) If You believe that Your copyright has been infringed in any way by Personius.net, promptly provide in writing the following information to contact@personius.net:
i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
ii) Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single on-line site are covered by a single notification, a representative list of such works at that site;
iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
iv) Information reasonably sufficient to permit Personius to contact You, such as an address, telephone number and e-mail address;
v) A statement that You have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
vi) A statement that the information in the notice is accurate, and under penalty of perjury, that You are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
b) The Designated Agent for Personius.net is:
Attn: DMCA Manager
Personius, Inc.
9171 Wilshire Boulevard Suite 500, Beverly Hills, CA USA 90210.
c) If You believe that Your other intellectual property rights have been infringed in any way by Personius.net, please provide a detailed description of the alleged infringement for further investigation via e-mail to contact@personius.net. Personius’s receiving, investigating, or responding to Your e-mail shall not constitute Personius’s agreement or verification of Your claim(s) nor any admission of liability therefor. Personius makes no commitment, covenant, promise, warranty, representation, or guarantee that it will receive, review, investigate, or respond to Your claim within any particular time.
a) Any notices to be given to Personius under these Terms shall be made in writing to contact@personius.net or to the following address:
Personius, Inc.
9171 Wilshire Boulevard Suite 500, Beverly Hills, CA 90210
b) You agree that Personius can send You electronic notices to the e-mail address that You provided to Personius in creating Your Account or by displaying the notice on Personius.net. You agree that all notices, agreements, disclosures, and other communications that we provide to You electronically satisfy any legal requirement that such communications be in writing.
a) YOU USE PERSONIUS.NET AT YOUR SOLE RISK (INCLUDING BUT NOT LIMITED TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, DAMAGE RESULTING FROM RELIANCE ON INFORMATION FROM PERSONIUS.NET, OR OTHER DAMAGES THAT RESULT FROM OBTAINING ANY CONTENT FROM THE WEBSITE INCLUDING COMPUTER VIRUSES) EVEN IF PERSONIUS HAS BEEN ADVISED OF OR IS AWARE OF THE RISK OF SUCH DAMAGE. TO THE EXTENT PERMITTED BY LAW, PERSONIUS PROVIDES PERSONIUS.NET, THE SERVICES, THE INFORMATION AND THE CONTENT “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS,” WITHOUT WARRANTY OF ANY KIND, AND PERSONIUS SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.
b) NO INFORMATION OR ADVICE PROVIDED ON PERSONIUS.NET, BY PERSONIUS, OR BY PERSONIUS’S EMPLOYEES OR AGENTS SHALL CREATE ANY WARRANTY.
c) PERSONIUS MAKES NO WARRANTY, REPRESENTATION, COVENANT, OR GUARANTEE WHATSOEVER, EXPRESS OR IMPLIED:
i) AS TO THE VALUE, QUALITY, TIMELINESS, USEFULNESS, RELIABILITY, SECURITY, SUITABILITY, TRUTHFULNESS, OR COMPLETENESS OF PERSONIUS.NET, THE SERVICES, THE INFORMATION, OR THE CONTENT;
ii) THAT PERSONIUS.NET WILL OPERATE UNINTERRUPTED OR ERROR-FREE;
iii) THAT PERSONIUS.NET, THE SERVICES, THE INFORMATION, OR THE CONTENT WILL MEET YOUR NEEDS OR EXPECTATIONS;
iv) AS TO THE QUALITY OR VALUE OF ANY OF PERSONIUS’S PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIAL YOU PURCHASE OR OBTAIN VIA THE WEBSITE; OR
v) THAT ANY ERRORS ON PERSONIUS.NET WILL BE CORRECTED.
a) To the extent permitted by law, Personius shall have no liability, relating to Your use of (or connection to) Personius.net, for:
i) consequential, incidental, exemplary, special, or punitive damages even if advised of the possibility of such;
ii)loss of business, profits, business information, or business interruption, or any other pecuniary loss; or
iii) for direct damages, actually proven, exceeding $1,000.00 USD. This limitation shall be enforced even if it causes an exclusive remedy to fail of its essential purpose.
b) Personius reserves the right, at any time, in Personius’s sole and exclusive discretion, to amend, modify, suspend, or terminate Personius.net, any services, information or content, or any part thereof, and/or Your use of or access to them, with or without notice. Personius shall have no liability to You or any other person or entity for any modification, suspension, or termination, or any loss of related information.
c) In the event of any failure of the Personius.net mobile application available through the Apple App Store, You may notify Apple, and Apple may refund the fees paid to You. However, to the maximum extent permitted by applicable law, Apple will have no other obligation whatsoever with respect to Personius.net mobile application.
a) You agree to defend, indemnify, and hold Personius, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and related fees and expenses, resulting from, or alleged to result from, Your violation of these Terms or Your use of Personius.net.
b) Personius reserves the right to assume exclusive control of its defense in any matter subject to Your indemnification, which shall not excuse Your obligation to indemnify Personius. You shall not settle any dispute subject to Your indemnification under these Terms without written consent from Personius.
a) If You are a citizen or resident of the United States, the law of the state of Your residence governs this contract and any claim or dispute that You may have against us, without regard to that state’s conflict of laws rules, to the extent that such law is not preempted by federal law. If You are a citizen or resident of another country, the law of the State of California shall apply.
b) The United Nations Convention on Contracts for the International Sale of Goods shall have no applicability.
Please read this carefully. It affects Your rights.
a) Disputes Subject to Arbitration. Personius and You agree to arbitrate all disputes and claims between us, including, but not limited to:
• claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory;
• claims that arose before this or any prior agreement between us (including, but not limited to, claims relating to advertising or disclosures); and
• claims that may arise after the termination of this agreement.
Notwithstanding the foregoing, either party may bring an individual action in small claims court, provided that it seeks relief that does not affect other customers.
Any dispute as to the arbitrability of claims or the scope or enforceability of this arbitration provision, or as to the interpretation of paragraph (23)(e) below, is for the court to decide. These Terms evidence a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. This arbitration provision shall survive termination of the agreement between us.
(b) Starting the Dispute-Resolution Process. A party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Personius should be addressed to: General Counsel, Personius, Inc., 9171 Wilshire Boulevard Suite 500, Beverly Hills, CA 90210 (“Notice Address”). The Notice must (a) provide Your mailing address, phone number, and account name (if any); (b) describe the nature and basis of the claim or dispute; and (c) set forth the specific relief sought (“Demand”). If Personius and You do not reach an agreement to resolve the claim within 45 days after the Notice is received, You or Personius may commence an arbitration proceeding with the American Arbitration Association (“AAA”).
(c) Costs of Arbitration. Personius will pay all AAA filing, administration, and arbitrator fees for any arbitration we initiate. The payment of those fees for any arbitration that You initiate will be governed by the AAA Rules. The filing fee currently is $125 for claims for up to $10,000 in damages, but is subject to change by the AAA. However, if You initiate an arbitration in accordance with the notice requirements of paragraph (23)(b) and are seeking relief valued at $300 or less (both to You and us), Personius will pay all AAA filing, administration, and arbitrator fees. If Your claim is for greater than $300 but less than $10,000, Personius will pay all such fees in excess of $20. After Personius receives notice at the Notice Address that You have commenced such an arbitration, Personius will promptly reimburse You for any portion of the filing fee that You paid that Personius has agreed to pay..
If the arbitrator finds that either the substance of Your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all AAA filing, administration, and arbitrator fees shall be governed by the AAA Rules, and You agree to reimburse us for any amounts we have paid on Your behalf to the AAA.
(d) Arbitration Procedures. The arbitrator shall be bound by the terms of this arbitration provision. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the AAA, as modified by this arbitration provision. The AAA Rules are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The AAA shall administer the arbitration. If the AAA is unavailable, the arbitration will be administered by another arbitration provider that the parties agree to or that the court selects.
Unless Personius and You agree otherwise, any arbitration hearings will take place in the county (or parish) of Your residence at the time of the filing of the Demand. If You bring a claim for $10,000 or less, we agree that You may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If Your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules.
Arbitrators may consider but shall not be bound by rulings in prior arbitrations involving different customers. Arbitrators shall be bound by rulings in prior arbitrations involving the same customer to the extent required by applicable law.
Unless the parties agree otherwise, You and we must bring all directly related claims in a single arbitration proceeding. If You or we later initiate a subsequent arbitration asserting claims that are directly related to ones that were raised in a prior arbitration between the same parties, the AAA or the arbitrator shall either (i) consolidate the subsequent arbitration with the earlier proceeding if it is ongoing or (ii) dismiss any claims raised in the subsequent arbitration that would be barred by applicable law if brought in court.
Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Although under some laws Personius may have a right to an award of attorneys’ fees and expenses if it prevails in an arbitration, Personius agrees that it will not seek such an award unless You are represented by an attorney and the arbitrator has determined that Your claim is frivolous or brought for an improper purpose (as measured by the standards of Federal Rule of Civil Procedure 11(b)).
(e) Prohibition of Class or Representative Actions and Non-Individualized Relief. YOU AND PERSONIUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. Further, unless both You and Personius agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class, representative, or private attorney general proceeding. The arbitrator may award any relief that a court could award, so long as the relief is individualized to the claimant and would not affect other Personius users. Neither You nor we may seek non-individualized relief that would affect other Personius users. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
(f) Future Changes to Agreement to Arbitrate. Notwithstanding any provision in these Terms to the contrary, we agree that if Personius makes any future change to this arbitration provision (other than a change to the Notice Address, website links, or telephone numbers listed in this provision), any such changes will not affect disputes that arose before the effective date of the change.
This Agreement constitutes the entire agreement between Car History and You concerning Your use of the Website and Services. This Agreement may only be modified by a written amendment signed by an authorized executive of Car History or by the unilateral amendment of this Agreement by Car History and by the posting by Car History of such amended version. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. This Agreement and all of Your rights and obligations hereunder will not be assignable or transferable by You without the prior written consent of Car History. This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns. You and Car History are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by this Agreement. Except for the Car History Parties and the Indemnified Parties as and to the extent set forth in Sections 8, 14, 16a, 18, 20e, and 23 and in this paragraph, and Car History’s licensors and suppliers as to the extent expressly stated in this Agreement, there are no third-party beneficiaries to this Agreement. You acknowledge and agree that any actual or threatened breach of this Agreement or infringement of proprietary or other third-party rights by You would cause irreparable injury to Car History and Car History’s licensors and suppliers, and would therefore entitle Car History or Car History’s licensors or suppliers, as the case may be, to injunctive relief. The headings in this Agreement are for the purpose of convenience only and shall not limit, enlarge, or affect any of the covenants, terms, conditions or provisions of this Agreement.
- The National Motor Vehicle Title Information System (NMVTIS) is an electronic system that contains information on certain automobiles titled in the United States. NMVTIS is intended to serve as a reliable source of title and brand history for automobiles, but it does not contain detailed information regarding a vehicle’s repair history.
- All states, insurance companies, and junk and salvage yards are required by federal law to regularly report information to NMVTIS. However, NMVTIS does not contain information on all motor vehicles in the United States because some states are not yet providing their vehicle data to the system. Currently, the data provided to NMVTIS by states is provided in a variety of time frames; while some states report and update NMVTIS data in “real-time” (as title transactions occur), other states send updates less frequently, such as once every 24 hours or within a period of days.
- Information on previous, significant vehicle damage may not be included in the system if the vehicle was never determined by an insurance company (or other appropriate entity) to be a “total loss” or branded by a state titling agency. Conversely, an insurance carrier may be required to report a “total loss” even if the vehicle’s titling-state has not determined the vehicle to be “salvage” or “junk.”
- A vehicle history report is NOT a substitute for an independent vehicle inspection. Before making a decision to purchase a vehicle, consumers are strongly encouraged to also obtain an independent vehicle inspection to ensure the vehicle does not have hidden damage. The Approved NMVTIS Data Providers (look for the NMVTIS logo) can include vehicle condition data from sources other than NMVTIS.
- NMVTIS data INCLUDES (as available by those entities required to report to the System):
- Information from participating state motor vehicle titling agencies.
- Information on automobiles, buses, trucks, motorcycles, recreational vehicles, motor homes, and tractors. NMVTIS may not currently include commercial vehicles if those vehicles are not included in a state’s primary database for title records (in some states, those vehicles are managed by a separate state agency), although these records may be added at a later time.
- Information on “brands” applied to vehicles provided by participating state motor vehicle titling agencies. Brand types and definitions vary by state, but may provide useful information about the condition or prior use of the vehicle.
- Most recent odometer reading in the state’s title record.
- Information from insurance companies, and auto recyclers, including junk and salvage yards, that is required by law to be reported to the system, beginning March 31, 2009. This information will include if the vehicle was determined to be a “total loss” by an insurance carrier.
- Information from junk and salvage yards receiving a “cash for clunker” vehicle traded-in under the Consumer Assistance to Recycle and Save Act of 2009 (CARS) Program.
- Consumers are advised to visit www.vehiclehistory.gov for details on how to interpret the information in the system and understand the meaning of various labels applied to vehicles by the participating state motor vehicle titling agencies.
Refunds are given on request. See the support page for contact information.